Shipping terms and conditions

Z3R0D ships worldwide using different carriers.

For mainland France, we use GLS and offer you the choice between 2 options:

• Delivery at a parcel drop off point (Mondial Relay)
• Delivery at your address (no delivery on Saturday)

Delivery takes between 24 and 48hours from the confirmation of your order, Monday to Friday. Your phone number is mandatory to ensure the receipt if you selected the delivery at your personnal address. We will not be held responsible for any drawing out in the delivery time (namely because of strikes, loss or deterioration of the parcel) which is given on an indicative basis only. If this delivery time happens to be longer than initially scheduled, you cannot ask for a refund (partial or total).

Delivery time for customized products (printed suits and t-shirts) will be longer because of the time needed to print the garment.

Shipping to Europe is made with GLS as well. Delivery time is between 5 to 10 working days, depending on the country.

Shipping outside Europe is made with Colissimo International and delivery time may take 2 to 4 weeks, depending on the country.
Shipping conditions are available in the Shipping & Delivery section.

Shipping fees

Shipping costs depend on the total amount of your order and the shipping zone. When confirming your order, you will see the delivery options if the delivery address is based in France and the fees will be clearly indicated and written on your invoice. In mainland France, there are 7€ shipping costs for any order which total amount is below 80€. Shipping is free from 80€ purchase. For European countries, depending on your zone, shipping fees are either 10€ or 15€ for purchases below 160€. In both cases, they are free for orders which amount is above 160€. For the third European zone, there are 20€ shipping fees whatever the amount of the order. Please find all details on the Shipping & Delivery section.

Delivery tracking

To track your parcel and if this one is delivered to a European country, please check the Track my order section and indicate your GLS tracking number (which is emailed to you when we ship your parcel).

If your parcel is delivered outside Europe, you can email us at info@zerod.eu so that we can check the delivery status.

For any further questions on the shipment or delivery, please check the “Shipping and delivery” section of our FAQ.